Overview
User admins can configure the automated notifications associated with general, iForm, and informational tasks that are assigned to candidates and other third-parties (such as Corporate IT teams) in iCIMS ATS. The task notifications available are as follows:
- General Task (New): This notification is sent to the assignee of a General task when it is created.
- iForm Task (New): This notification sent to the assignee of an iForm task when it is created.
- Informational Task (New): This is the notification sent to the assignee of an Informational task when it is created. No reminder or overdue notifications are available for Informational tasks, because they do not have due dates.
- All Tasks (Reminder and Overdue): This is the notification sent to the assignee for all non-onboarding general and iForm tasks, if enabled when the task was created.
Note: Only user admins will be able to follow the steps in this article. Please contact your organization's user admin or iCIMS Technical Support for assistance.
Configuring Task Notifications
Note: The steps below do not pertain to notifications
sent to new hires for onboarding workflow tasks assigned via the Onboard Wizard or the Onboard Status Tab. For information about configuring the notifications sent to new hires for these tasks, please see Configuring Onboard Task Notifications.
- From the menu bar, click Admin, then click System Configuration. Click System on the left-side navigation, then click Notifications.
- Click Edit next to the task notification template that you would like to configure.
- Edit the task notification as necessary, making sure to include all relevant variables. Popular task variables include the following:
- New task templates typically include variables that display in the email as
Task: Task Definition: Name, Task: Association, Task: Task Definition: Description, and Task: Due Date, among other variables. - Reminder and overdue task templates typically include Task: Task Variable, among other variables.
To add additional variables to a task notification, click the Add Variables button, then click the desired type of variable to include. For example, to add Task: Task Definition: Name to a task notification, click Task and then search for task definition name (Task Variables > General > Task Definition > General > Name).
- Click Save to finalize your changes to the template. (For information about working with emails, please see Composing Emails.)
Tips:
Additional Resources: Tasks
The iCIMS Knowledge Base includes additional resources on tasks. Click here to access related resources.