Overview

Candidates and new hires can securely change or reset their password within an employer's iCIMS Applicant Tracking (ATS) or iCIMS Onboarding portal.

The automated reset process sends the individual an email with a password reset link. After clicking this link, the user or candidate will be prompted to reset their password upon login.  

Note: You will set an individual login name and password for each employer in order to create a unique profile. For security reasons, you do not have a shared login among different employers. If you have not yet created a profile for a specific employer, follow the links to Apply for This Job and create a new profile. For information about applying for a job and managing your information, review the full Candidate Guide to iCIMS Career Sites article.

Changing Your Password from Your Profile

1. Navigate to the appropriate employer's Career Site or New Hire/Onboarding portal and click Log back in to log in as a returning candidate.
2. Enter your Login Name and Password, then click Login.
3. Click the Update your profile button.
4. Scroll to the Create a login section of the Your Profile page.
5. Enter your new password within the Password field. Enter it again in the Password (Re-enter) field to confirm.
6. Scroll to the bottom of the page, then click Update Profile to update your password.
7. The Dashboard will display with a confirmation message that your information has been updated successfully.

Retrieving Your Lost/Forgotten Login or Resetting Your Password

1. Navigate to the appropriate employer's Career Site or New Hire/Onboarding portal and click Log back in to log in as a returning candidate.
2. Click the Reset Password link beneath the login area of the page.
3. On the Password Reset popup, provide the Email address you used to sign up on this employer's site. Then click OK.
4. The page will refresh with an alert message: Information on resetting your password has been sent to the email address on file. If you do not receive an email within 5 minutes, please try again. Then you may close the popup window.
5. If you have provided the correct email address, you will receive an email with your Login name and a password reset link. Click the password reset link to launch the secure Create New Password page. (This link will expire after 8 hours or after another password request is made for the same account.) Check your spam folder, if you didn't receive the email. 
6. Provide and confirm your new password.
7. Once you have successfully reset your password, you may be logged in automatically. If you are not logged in automatically, return to the Login page and enter your Login and new Password to access the employer's portal.